Last updated: March 24, 2026

This privacy policy outlines our commitments regarding the collection, use, and protection of your personal data on the website https://www.hytem.net. HYTEM is committed to ensuring the security of your data in compliance with the GDPR (Regulation 2016/679) and the French Data Protection Act (Loi Informatique et Libertés).

Who are we ?

The website is operated by HYTEM, acting as the Data Controller.

Hosting: Our servers are located within the European Union.

Registered Office: 2 route du bois fourgon, 91580 VILLECONIN, FRANCE.

Contact: hytem@hytem.net

Collected Data and Legal Basis

We process your data only for specific purposes, supported by a legal basis:

Processing Purpose Collected Data Legal Basis
Managing contact requests Name, email, phone, message Legitimate interest (responding to your inquiries)
Newsletter subscription and communications Email address, open and click data (tracking pixels) Consent (opt-in) / Legitimate interest
Order / Quote management Identity, address, billing data Performance of a contract
Site security and maintenance IP address, connection logs Legitimate interest (fraud protection)
Browsing statistics Audience measurement cookies Legitimate interest / Consent

Cookies, pixels and Trackers

We use cookies to enhance your experience.

      • Technical cookies: Essential for the website to function properly.

      • Email tracking pixels: Our marketing emails and newsletters include open pixels and tracking links to measure the effectiveness of our campaigns (open rates, click-through rates) and tailor our content. You can object to this tracking at any time by unsubscribing via the link at the bottom of each email or by configuring your email client to prevent automatic loading of remote images.

      • Audience measurement: We use tools (such as Google Analytics with anonymization or alternative solutions) to analyze traffic.

      • Third-party content: Videos (YouTube) or widgets may drop cookies if you activate them.

    Consent Management: You can modify your preferences at any time via the “Cookie Management” link at the bottom of each page. Refusing non-essential cookies does not restrict access to the website’s content.

    Data Retention Periods

    Your data is kept only for as long as necessary for the intended purposes:

    Newsletter: Until you unsubscribe.

    Prospects: 3 years from the last contact.

    Customers: 10 years (legal obligation for accounting documents).

    Data Sharing

    HYTEM does not sell your data. It is only shared with:

    No transfer is made outside the European Union without appropriate legal safeguards.

    Our internal departments (Sales, Marketing, Support).

    Our technical service providers (host, emailing tool) strictly for service requirements.

    Your Rights

    In accordance with the GDPR, you have the following rights: access, rectification, erasure, objection, restriction, and portability.

    How to exercise your rights?

    Contact our Data Protection Officer:

        • Email: hytem@hytem.net

        • Mail: HYTEM – DPO, 2 route du bois fourgon, 91580 VILLECONIN, FRANCE.

      Note: A copy of an ID document will only be requested if there is reasonable doubt regarding your identity.

      Intellectual Property and Liability

      HYTEM holds the usage rights for all elements on the site (text, images, logos). Any unauthorized reproduction is prohibited.

      While we strive for high-quality content, HYTEM cannot be held liable for direct or indirect damage related to the use of the site or technical bugs beyond its control.

      Hypertext Links

      The site may contain links to third-party websites. HYTEM cannot be held responsible for the content or privacy practices of these external sites.

      Modifications

      HYTEM reserves the right to modify this policy at any time. We invite you to check this page regularly for any updates.